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Your Frequently Asked Questions Are Here!

On this page, the most common user questions about purchasing, using, and viewing courses are compiled.

Course Purchase

1. How can I purchase a course from Dr. Mina's website?

To purchase courses, simply click the "Buy Course" button on each course page, enter your information, and complete the secure payment process. After completing the purchase, access to the course will be activated for you.

2. Is it possible to purchase multiple courses at the same time?

Yes, you can add multiple courses to your shopping cart and pay for them in one transaction. After payment, you will have access to all the purchased courses.

3. Can I view a sample of the course before purchasing?

Yes, each course has a short introductory video and a sample of the educational content so you can become familiar with the teaching style and course content before purchasing.

4. Is it possible to purchase courses as a gift for others?

Yes, when purchasing, you can enter the recipient’s email so that the access link to the course is sent to them.

5. Are payments secure?

Yes, all transactions are processed through trusted and secure payment gateways, and your information is fully protected.

Access to Courses

1. How can I access the courses I purchased?

After purchase, the courses are visible in your user panel. By logging into your account, you can view the courses and start learning through the Spot Player.

2. Are the courses downloadable?

No, the courses are offered online through the Spot Player to maintain the quality of education and ensure that the latest version of the content is always available to you.

3. Can I view the course on my mobile phone or tablet?

Yes, the Spot Player can be used on all smart devices (mobile, tablet, and laptop) and provides an uninterrupted learning experience.

4. Is there a time limit for viewing the courses?

No, after purchasing a course, you have permanent access to its content and can view it anytime you want.

5. Can I access the courses on multiple devices simultaneously?

Yes, you can use the same account to view the courses simultaneously on your mobile, tablet, and laptop.

Support and Technical Issues

1. What should I do if I cannot access the course after purchase?

If any issue occurs, you can report it through the "Support" section of the website or by contacting Dr. Mina's support numbers. The technical team will quickly activate your access.

2. What is the quality of the videos?

All courses are recorded and provided in Full HD quality, and the Spot Player allows smooth playback with high quality.

3. What should I do if I encounter issues while playing the videos?

First, update your browser and clear the browser cache. If the problem persists, contact the website support so the technical team can provide full guidance.

4. When can I receive answers to my technical questions?

Website support is available during working hours, and usually, your issue will be resolved within 24 hours.

5. Does using the Spot Player require training?

No, the Spot Player is very simple and user-friendly and does not require any special training. If guidance is needed, short instructional videos are available on the website.

Courses and Content

1. Is a certificate provided after completing the courses?

Yes, after completing each course, a valid digital certificate from Dr. Mina is issued to you.

2. Is the content updated?

Yes, the courses are updated periodically, and you will have access to the new version using the same account.

3. Is it possible to ask questions and interact with the instructor?

Yes, in some courses, a section for questions and answers with Dr. Mina is provided so that students can ask their questions.

4. Is the content suitable for all levels?

The courses are designed from beginner to advanced, and the appropriate level is specified in each course description so you can make the best choice.

5. Can I review the videos after completing a course?

Yes, your access is permanent, and you can review the videos or important points anytime you want.

6. Is the course content scientific and reliable?

Yes, all courses are designed and provided by Dr. Mina and are prepared according to the latest scientific sources and practical experience.

Educational Courses Guide

To start using Dr. Mina Rezaei’s educational courses, simply watch the following three videos in order. These tutorials teach you how to register on the website, access the user panel, and use the Spot Player to view courses. By following these steps, you can easily access course content and have a smooth, trouble-free experience. If you have any questions or need guidance, the support team is always here to help.

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