Online Sales Rules and Regulations for Dr. Mina’s Courses

Dr. Mina’s online store aims to provide a safe, transparent, and reliable platform for purchasing and accessing training courses. A set of rules and regulations has been established, covering terms of service, course purchase process, payment, access to videos via Spot Player, and user rights. Careful review of these regulations ensures a secure and satisfactory experience for all users.

Steps to Purchase and Access Courses

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1. Select and Enroll in the Course

First, choose your desired training course and add it to the shopping cart.

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2. Receive Order Confirmation

After placing the order and completing the payment, the course information and access link will be sent to you via SMS.

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3. Access the Course on Spot Player

Using the provided link and information, log in to Spot Player and watch the course videos.

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4. Learning Experience and Support

Benefit from the course content, and if you need support, contact Dr. Mina’s website support team.

Guarantee of Authenticity and Quality of Dr. Mina’s Training Courses

Dr. Mina’s website, by offering accredited training courses, guarantees that all content is authentic, high-quality, and in accordance with professional educational standards.

Content Authenticity: All courses are prepared and produced by Dr. Mina or her specialized team and are provided in their original, unaltered version.

Educational Quality: The educational content includes videos, files, and supplementary resources prepared according to the highest educational standards, providing a user-centered learning experience.

Compliance with Course Details on the Website: The information for each course, including the title, descriptions, videos, and supplementary resources, is presented exactly as displayed on the website, and users will have access to the same course content they selected.

Order Registration and Purchase of Dr. Mina’s Courses

How can I purchase a training course?

To purchase a course, go to the desired course page and click the “Enroll in Course” or “Add to Cart” button. Then go to the cart and complete the payment process. After payment, the link to access the course videos in Spot Player will be sent to you.

How can I use a course discount code?

If you have a discount code, enter it in the “Discount Code” field during the checkout process. The discount amount will be automatically deducted from the total cost.

Is access to the courses available immediately after purchase?

Yes. After completing the payment, the link to enter Spot Player and access all course videos will be activated. You can start learning immediately.

Is it necessary to enter specific information when registering?

To register, it is sufficient to enter your name, email, and phone number. Additional information, such as national ID or other details, is only requested if needed to issue the course completion certificate.

How can I track my registration and course access status?

After registration, the access link and course details will be sent to your email. You can also log in to your account on the website to view all purchased courses and their video access status.

Can I gift purchased courses to others?

Yes, each course is linked to a unique link for the registered user. To gift a course, the registration and purchase process must be completed in the recipient’s name so that a personal access link is created.

Return and Refund of Dr. Mina’s Courses

Is it possible to return or refund courses?

No, all Dr. Mina’s courses are non-refundable after registration and activation of the access link. Please carefully review the course description and educational content before enrolling.

Why is course return not possible?

Courses are provided digitally and can be viewed online through Spot Player. Once the access link is activated, the content can be downloaded and viewed. Therefore, courses cannot be returned or refunded.

What can I do if I mistakenly purchase a course?

If you purchase a course by mistake, you can contact Dr. Mina’s website support team for guidance on using the course or registering for another course, but a refund is not possible.

Is there a quality guarantee for the courses?

Yes, all courses are produced by Dr. Mina and her specialized team, and the authenticity and quality of the content are guaranteed. Users can view the courses with confidence.